Privacy Policy

Last updated: 4th September 2025

This Privacy Policy explains how Artinspire (“Artinspire”, “we”, “our”, “us”) collects, uses, and protects your personal information when you interact with us. We are committed to safeguarding the privacy of our members, students, parents/guardians, and event participants.

1. Who we are

Artinspire provides art classes, workshops, and community events for adults and children.

Business name: Naomi Bunyan trading as Artinspire
Postal address: 6 Jock Inksons Brae, Elgin, IV30 1QE
Studio venue (no mail): 56–58 East High Street, Elgin, IV30 4EJ
Website: https://artinspirestudio.com
Email: naomi@artinspirestudio.com
Data Controller: Artinspire (based in Scotland, UK).

2. What information we collect

We may collect and process the following personal data:

  • Contact details – name, email address, phone number, postal address.
  • Membership and booking details – course or class registrations, attendance records, payment records (where applicable).
  • Children’s information – name, age, emergency contact details, relevant medical/allergy information (only where necessary for their care and safety).
  • Marketing preferences – opt-in/opt-out to newsletters or event updates.
  • Event participation – booking and attendance details for events such as “Painting & Prosecco”.

We do not collect more information than necessary.

3. How we collect your information

  • When you register for classes, workshops, or events directly with us.
  • Through Spond, our platform for managing memberships, courses, communication, and collecting course fees.
  • Payments made through Spond are processed securely by a third-party payment provider (currently Stripe). This provider may process data outside the UK/EEA, with safeguards in place to protect your information.
  • Through Ticket Tailor, our booking and payment platform for one-off ticketed events (such as “Painting & Prosecco”). Ticket Tailor uses Stripe to process payments securely.
  • When you subscribe to our mailing list or contact us via our website.

4. How we use your information

We use personal data to:

  • Manage class and course enrolments.
  • Collect and process course fee payments securely.
  • Process event bookings and ticket payments.
  • Communicate with you about schedules, changes, and updates.
  • Ensure the safety and wellbeing of children attending classes.
  • Keep you informed about upcoming events and opportunities (only if you have opted in).
  • Meet our legal obligations (e.g., safeguarding, health & safety, financial record-keeping).

5. Legal basis for processing

We process personal data under the following lawful bases (as defined in UK GDPR):

  • Contract – to provide you with the classes or events you book.
  • Legal obligation – to comply with child safeguarding, health & safety, and tax obligations.
  • Legitimate interest – to manage and grow our community, unless these interests are overridden by your rights.
  • Consent – for marketing communications or holding special category data (e.g., medical information for children).

6. Sharing your information

We only share your data where necessary and with trusted providers:

  • Spond (for membership, course management, communication, and payments).
  • Ticket Tailor (for event booking and ticket payments).
  • Payment processor – Payments made through Spond and Ticket Tailor are handled by a secure third-party provider (currently Stripe). Stripe may transfer and process personal data outside the UK/EEA with appropriate safeguards. You can read Stripe’s privacy policy here: https://stripe.com/gb/privacy.
  • Professional service providers (accountants, IT support) where required.
  • Authorities, if legally required (e.g., safeguarding, HMRC).

We do not sell your data.

7. Data storage and retention

  • Personal data is stored securely using password-protected systems.
  • Children’s data is only collected where necessary and is kept with enhanced safeguards.
  • We retain personal information only as long as necessary:
    • Membership/course data – up to 3 years after last activity.
    • Financial records – 7 years (as required by law).
    • Safeguarding records – in line with statutory guidance.
  • After this period, data is securely deleted or anonymised.

8. Your rights

Under data protection law, you have the right to:

  • Access your personal data.
  • Correct any inaccuracies.
  • Request deletion (“right to be forgotten”), where applicable.
  • Restrict or object to certain processing.
  • Withdraw consent (where consent is the lawful basis).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

9. Children’s data

Where children attend classes, we only collect the minimum personal information needed (e.g., name, age, emergency contacts, medical info relevant to participation).
Consent from a parent/guardian is required for:

  • Class enrolment.
  • Use of medical/allergy information.
  • Optional use of photographs or artwork in marketing (with separate signed consent).

10. Cookies & website data

Our website (artinspirestudio.com) may collect basic usage data (e.g., through cookies or analytics) to improve performance. You can control cookie settings through your browser. We do not use intrusive tracking.

11. Updates to this policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or directly to members.

12. Contact us

If you have any questions about this policy or how we handle your data, please contact us:

📧 Email: naomi@artinspirestudio.com
📍 Postal address: 6 Jock Inksons Brae, Elgin, IV30 1QE
🏛️ Studio venue (no mail): 56–58 East High Street, Elgin, IV30 4EJ